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Generator Site Dashboard

The Site Dashboard is the central monitoring hub for any single installation. It provides a quick glance at the status of all system components (generator, grid, and network) and serves as the navigation center for site-specific administrative tasks.

🏠Primary Dashboard View

The primary screen displays high-level status tiles that offer an immediate visual check of the system’s health.

Figure 1

Site Dashboard Screen

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Table 1

Site Dashboard Elements

IDScreen ElementDescription
ASite NameUnique, user-defined name for the site. This can be edited in Site Settings.
BSite AddressThe physical location of the system. This can be edited in Site Settings.
CSystem CardClickable element containing system-level information, details.
DSite Status BadgeAn illustrated, top-level status of the entire system.
ELast Updated TimeTime since the EnergyTrak device last sent a data packet to the app.
FInfo BannerA brief description of the current top-level site state.
GGenerator CardClickable card containing generator information, details.
HGenerator Status BadgeIllustrated generator status badge.
IGrid CardClickable card containing grid information, details.
JGrid Status BadgeIllustrated grid status badge.
KNetwork CardClickable card containing network information, details.
LStatus BadgeIllustrated network status badge.
MGo to Event LogClick to open the site’s Event Log.
NGo to Site NotificationsClick to open the user’s site-level notifications settings.
OGo to Site AccessClick to open the site’s user access permissions.
PGo to SubscriptionsClick to open the site’s Premium feature status, settings.
QGo to Site SettingsClick to open the Site Settings menu.

🚦Understanding Site States

The systems overall health is represented by the Site Status Badge and explained in the Info Banner. Here are the key statuses depicted:

Table 2

Site State Descriptions

Site StateDescription
ReadyThe generator is in Standby, the grid is Online, and the network is Connected. Your system is healthy and ready to power your site in a grid outage.
RunningThe utility grid is offline, and your generator is actively running and powering the site.
ExercisingThe generator is running a scheduled or manual test while the utility grid is still online.
WarningIndicates a non-critical issue, such as a network connectivity problem, even if the generator is healthy.
FaultAn active fault has been detected.
DisconnectedThe EnergyTrak device has lost its connection to the network.
DeactivatedThe site has been intentionally set as inactive.
Ready For SetupThe site has been created and is ready for device setup.

For complete details on equipment health statuses and site impact, please see the Site Health and State System page

Equipment Malfunction Alerts

Devices that have detected equipment issues will display visual indicators to alert you of the malfunction. These indicators will appear in two primary locations:

  1. Sites List: An orange caution icon (⚠️) displayed next to the site name in the Sites List.
  2. Site Dashboard: A prominent "Equipment Check Needed" banner at the top of the Site Dashboard screen.

Tapping the banner within the Site Dashboard will immediately redirect you to the relevant troubleshooting guide or support documentation for the error detected. The banner monitors the system in real-time and will automatically disappear once the malfunction is resolved.

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🛠️ Details in the Subsystem Drawers

Clicking on the Site, Generator, Grid, or Network cards opens a bottom drawer with detailed status information.

Figure 2

Site Details Bottom Drawer
Access: Tap the Site Status Badge (C) from the Primary Site Dashboard to open this screen.

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Table 3

Site Details Field Descriptons

IDDescription
AIllustrated site status.
BTime since last EnergyTrak device data packet transmission.
CDetailed description of the current site state.
DTop-level system functional status. This refers to the system's operational condition (e.g., Healthy, Warning, Critical, Disconnected, etc.)
ETop-level system operating status. This describes what the system is doing (Ready, Exercising, Running, Warning, etc.)

Figure 3

Generator Details Bottom Drawer
Access: Tap the Generator Card (G) from the Primary Site Dashboard to open this screen.

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Table 4

Generator Details Field Descriptions

IDDescription
AIllustrated generator status.
BTime since last EnergyTrak device data packet transmission.
CGlobal manufacturer name and model name of the generator.
DGenerator functional status.
EGenerator operating status.
FGenerator operating mode, Auto or Manual.
GPresence of an active fault on the generator controller.
HPresence of voltage on the generator output sensor.
IDate and time of the last detected generator exercise.
JDays since the last detected generator exercise.
KVoltage of the generator’s starter battery.
LModel number of the installed generator.
MSerial number of the installed generator.

Figure 4

Grid Details Bottom Drawer
Access: Tap the Grid Card (I) from the Primary Site Dashboard to open this screen.

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Table 5

Grid Details Field Descriptions

IDDescription
AIllustrated grid status.
BTime since last EnergyTrak device data packet transmission.
CGlobal name of the electric utility service provider.
DGrid functional status.
EGrid operating status.
FPresence of voltage on the utility input sensor.
GDate and time of the last detected grid outage.

Figure 5

Network Details Bottom Drawer
Access: Tap the Network Card (K) from the Primary Site Dashboard to open this screen.

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Table 6

Network Details Field Descriptions

IDDescription
AIllustrated network status.
BTime since last EnergyTrak device data packet transmission.
CManufacturer name and model name of the network device.
DNetwork functional status.
ENetwork operating status.
FNetwork type of the primary network.
GName of the primary network.
HRated network signal strength.
IMeasured received signal strength indicator (RSSI).
JOperating status of the EnergyTrak platform.
KUpdate status of the network device firmware.
LCurrent network device firmware version.
MCurrent network device configuration version.
N1Model number of the installed network device.
N2Serial number of the installed network device.
N3Electronic serial number (ESN) of the installed network device.
ORun command to request a response from the network device.
PRun command to request the network device to reboot.